Bilingual Customer Service Representative

Dr Conectivity
Full-time tijuana, baja california Other-General
Posted:
June 05, 2026
Location:
tijuana, baja california, Mexico

Job Description

**100% CUSTOMER SERVICE CAMPAIGN**
**BILINGUAL AGENT**
- 18+ years old
- Minimum education: elementary school
- Conversational English
- Call center experience
Full-time, Monday to Friday, with paid training.
You can switch between available campaigns after 6 months (based on performance).
First point of contact: the agent initiates claims, provides confirmation to customers, and answers inbound calls to handle inquiries and give status updates on existing claims.
Net pay: $17,268 per month
Schedule: Monday to Friday, 10:00 a.m. to 7:00 p.m.
**BENEFITS**
- Weekly payments via Santander
- IMSS (Mexican Social Security)
- Benefits above the law
- Paternity, marriage, and bereavement leave
- Private health insurance (does not replace IMSS)
- Transportation support
- Discounts at stores, schools, and restaurants
- Parking at Plaza del Zapato
- Internal credit and payroll-deducted loans
- 3 additional per...

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Job Overview

Job Type: Full-time
Location: tijuana, Mexico
Posted: June 05, 2026
Deadline: July 15, 2026