Bilingual Customer Service Representative

Bilingual Customer Service RepresentativeMX-DF-Mexico DF**Description**:At Percepta, we bring first-class service across each market we support.As a **Bilingual Customer Service Representative (English/Spanish) **working on-site in **Mexico City**, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture.
**What You'll Be Doing**In this role, you will work to assist customers with updating, modifying, or creating new car rental reservations.You will also resolve customer requests or issues via phone.
**During a Typical Day, You'll**- Answer incoming communications from customers- Connect and resolve issues with customers using excellent verbal communication- Get in contact with different people and departments to ensure correct follow-up- Take inbound phone calls and follow up on outbound cases according to operational needs**What You Bring to the Role**- High school diploma- At least one...