Bilingual Customer Solutions Engineer – Mandarin/Cantonese

A leading internet security company in Kuala Lumpur is seeking a Customer Solutions Engineer fluent in Mandarin or Cantonese. The successful candidate will serve as a trusted advisor and support enterprise customers in maximizing their Cloudflare experience. Responsibilities include delivering onboarding, providing technical guidance, and collaborating across teams to ensure customer retention and expansion. Ideal candidates possess a solid understanding of internet protocols and customer relationship management. This role offers a hybrid working model and requires some travel.
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