Bilingual Customer Success Manager (12 Month Term)
net2phone CanadaJob Description
What we do.
We are a VoIP telecommunications provider for businesses in Canada. We supply a communications solution aimed at improving the way Canadian organizations connect - our solutions are available through your browser, mobile device, and desk phone.
Who we are.
Net2phone Canada is breaking down the pre-conceived barriers in Canadian Telecom.
We are a true Customer Success focused organization; which means doing our best to ensure our VoIP platform and communication services are tailored to our clients specific needs; and supported with speed, knowledge, precision and friendliness.
Providing the absolute best customer experience is always our top priority.
Forget the 45 minute hold times - we average 1 minute wait times to reach a live technical support specialist.
And while that's unheard of in telecommunications - so is our proactive Customer Success team who maintain a 1% customer churn rate in an industry where...
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