Bilingual Customer Success Manager (Cloud Services) - French

Bilingual Customer Success Manager (Cloud Services) - French

Apply for the Bilingual Customer Success Manager (Cloud Services) role at OpenText, a global leader in information management and AI‑first innovation.

OpenText partners with top companies worldwide, tackling complex issues and shaping the future of digital transformation. Our culture values innovation, creativity, collaboration, and human‑centered solutions.

Your Impact

• Own the overall relationship for assigned OpenText Cloud Managed Services accounts as the trusted advisor.
• Ensure operational health and customer satisfaction, maximizing ROI of the cloud services investment.
• Conduct weekly status calls and monthly SLA reporting, site visits, and business reviews.
• Track issue resolution, risk mitigation, and decision status in regular reports for customers and internal management.
• Elicit market vision, short‑ and long‑term goals, success me...