Bilingual Digital Training Manager at RBC

Transform digital adoption at RBC Investor Services as a Bilingual Digital Training and Adoption Manager. Drive seamless technology integration with expert training for stakeholders and clients.
In this role, you will lead customized training sessions in both English and French. Collaborate with product teams for alignment on adoption goals while leveraging data to inform decisions. Your contributions will enhance productivity and foster a supportive learning environment.
Key Responsibilities:
• Conduct tailored training sessions, webinars, and demos
• Develop reference guides, job aids, and training materials
• Engage stakeholders to measure digital adoption's impact
• Support change management strategies and address resistance
• Utilize knowledge from product teams to drive success
Requirements:
• Fluent in English and French for training delivery
• 2+ years in Learning & Development or Product development
• Familiarity with digital training tools lik...