Bilingual Disability Claim Specialist Remote

Join Empire Life as a Bilingual Disability Claim Specialist focusing on Complex Claims & COD, with remote flexibility. Leverage your expertise to manage intricate long-term disability claims effectively.
In this senior role within the Group Operations team at Empire Life, you will manage a dedicated portfolio of complex LTD claims, ensuring sound decision-making aligned with policy provisions. Candidates should bring a deep understanding of COD processes and the ability to coach others throughout the claims lifecycle.
Key Responsibilities:
• Manage high-complexity LTD claims with medical and contractual challenges
• Support the Change of Definition process for claim outcomes
• Develop comprehensive case management strategies
• Adjudicate claim appeals with impartiality and clarity
• Provide mentorship to Disability Case Managers on complex claims
Requirements:
• Bilingual in French and English
• 5-10 years managing LTD claims experience
• Undergraduate ...