Bilingual eCommerce Support Specialist

Solutions 2 GO
Full-time Santa Fe, Ciudad de México Finanzas
Posted:
March 03, 2026
Location:
Santa Fe, Ciudad de México, Mexico

Job Description

Overview

Our eCommerce business is rapidly expanding across North America and Latin America, powering transactions through global marketplaces, ERP systems, and digital integrations. With this growth comes complexity - ensuring every order, invoice, and shipment flows correctly through our systems is critical to our success.

We are seeking a Bilingual eCommerce Support Specialist (English / Spanish) to safeguard these processes. This role is the first line of defense for operational continuity : ensuring accuracy in transactions, resolving issues quickly, and enabling the business to scale with confidence.

The ideal candidate combines technical troubleshooting skills (SQL, APIs, logs) with the ability to communicate effectively in English and Spanish across multiple regions. Knowledge of marketplace operations (Amazon, Walmart, MercadoLibre, etc.) is a strong plus.

Key Responsibilities

Transaction & System Support

  • Monitor ERP a...

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Job Overview

Job Type: Full-time
Location: Santa Fe, Mexico
Posted: March 03, 2026
Deadline: April 12, 2026