Bilingual (English-French) Technical Support Representative

Bilingual (English-French) Technical Support Representative - Hybrid

Are you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services? Do you enjoy troubleshooting complex technical issues with a focus on achieving one-call resolution? Can you effectively upsell products and services and guide customers to make the right purchasing decisions?

As a member of the Canon team, you will assist our customers with a range of consumer products, such as fax machines, scanners, printers, and photo equipment. You will use your problem‑solving skills to identify each consumer’s inquiry and guide them to an appropriate solution, ensuring that every case is resolved satisfactorily.

Rotating Shifts – Must Be Available

Monday – Friday, 9:00 AM – 5:00 PM
Monday – Friday, 10:00 AM – 6:00 PM

Key Responsibilities

• Deliver exceptional customer service via telephon...