Bilingual (English-French) Technical Support Representative

Bilingual (English-French) Technical Support Representative - Hybrid

• Are you passionate about creating exceptional customer experiences to ensure that our customers continue to choose our products and services?
• Do you enjoy troubleshooting complex technical issues with a focus on achieving one-call resolution?
• Can you effectively upsell products and services and guide customers to make the right purchasing decisions?

If so, this could be the role for you!

As a member of the Canon team, you will assist our customers with a range of consumer products, such as fax machines, scanners, printers, and photo equipment. You will use your problem-solving skills to identify each consumer’s inquiry and guide them to an appropriate solution, ensuring that every case is resolved satisfactorily.

ROTATING SHIFTS - Must be available

Monday - Friday, 9:00AM - 5:00PM

Monday - Friday, 10:00AM - 6:00PM

Key ...