Bilingual English-German Customer…

Callnovo

Full-time Toronto, Ontario Information and Record Clerks

Posted:

March 03, 2026

Location:

Toronto, Ontario, Canada

Job Description

Job Title: Bilingual English-German Customer Support Specialist (Software Project)
Location: Remote (Work hours: CET 9 am – 6 pm)

Company: Callnovo Inc.

Overview:

We are seeking a dedicated and skilled Bilingual English-German Customer Support Specialist to join our team for a software project. The ideal candidate will have excellent communication skills, technical expertise, and the ability to provide exceptional customer service.

Responsibilities:
Respond to customer requests, translators, resellers, and system administrators regarding the use of Avanquest’s PDF B2B products.

Analyze basic issues by recreating customer environments and conducting remote meetings.

Write problem summaries to facilitate faster processing and collaborate directly with the development team for product improvements.

Develop quick solutions or workarounds for customer issues.
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Job Overview

Job Type: Full-time

Location: Toronto, Canada

Posted: March 03, 2026

Deadline: April 12, 2026