Bilingual French Customer Service Representative

At Percepta, we bring first-class service across each market we support. As a fully remote Customer Service Representative (Bilingual French) based in the Allen Park, MI area, you'll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture. What You'll Be Doing The Customer Service Representative builds and maintains trust as a skilled expert by providing superior knowledge and expertise for an innovative new program designed to assist consumers with mobility challenges. This unique program will provide the ability to connect with consumers through a social media application whether it is via phone, video chat, or online chat. During a Typical Day, You'll Provide an exceptional member experience in every interaction. Provide insightful advice and direct support to members in need. Diagnosis of issues and provide resolution with teaching and guidance. Partner with legacy app owners for troubleshooting and r...