Bilingual Front-End Collections Advisor (French/English)

Scotiabank is hiring a ScotiaHelps Advisor, Front End (Bilingual French, English) in Bogotá, Colombia. This role involves managing collection activities for credit products, maximizing recoveries, and minimizing costs. Successful candidates will need to demonstrate strong communication and negotiation skills, committed to delivering high-quality customer service.

Responsibilities include identifying payment solutions, engaging with customers, and adhering to bank policies. Candidates must have at least 1 year of experience in a call center environment and be fluent in both French and English.