Bilingual Insolvency Officer at RBC

Drive client services at RBC as a Bilingual Insolvency Officer, leveraging your investigative skills to resolve complex financial issues. This full-time role requires bilingual communication to enhance client experiences.

With over two years of collections experience, you will handle complex client transactions related to bankruptcies and credit counseling. Your role will include making decisions on client transactions, fielding calls, and completing risk reports. Collaborate effectively with team members and partners to deliver on RBC’s One Client, One Bank vision.

Key Responsibilities: • Fulfill complex client transactions on bankruptcies and proposals • Approve or negotiate bankruptcy-related services • Field calls from clients and industry professionals • Complete detailed risk assessment reports • Resolve issues for effective service delivery

Requirements: • 2+ years of collections experience • Bilingual in English and French • Strong negotiation and dec...