Bilingual IT Service Desk Agent – EN/JP Support

A leading IT service provider in the Philippines is seeking a Bilingual English-Japanese IT Service Desk Agent. The role involves providing Level 1 technical support to Japanese-speaking users through various communication channels. Candidates should have 1-2 years of IT support experience, strong troubleshooting skills, and must be fluent in both English and Japanese (N1/N2). A high school diploma or higher is required. The position offers opportunities to contribute to high-quality customer service.
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