Bilingual IT Support L1 (EN/ES)

Confidential is seeking a Bilingual IT Support Level 1 professional to provide first-line technical support. The position requires strong communication skills in both English and Spanish and involves handling support tickets, troubleshooting hardware issues, and ensuring a positive user experience.

The ideal candidate will have 2+ years of experience in IT support, possess a Bachelor's degree in a relevant field, and demonstrate proficiency in Microsoft Office suite and ticketing systems.