Bilingual IT Support Specialist – Mid Level (EN/ES)

Gensler
Full-time Mexico, Ciudad de México Soporte técnico y administración
Posted:
March 02, 2026
Location:
Mexico, Ciudad de México, Mexico

Job Description

A leading design firm in Mexico City is seeking an experienced IT Support Specialist to provide first-line response to end user incidents. This role requires strong communication skills, advanced knowledge of Microsoft O365, and a minimum of 3 years in IT support. The ideal candidate will be proactive in problem-solving and must be 100% bilingual in English and Spanish. Benefits include health insurance and professional development support.
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Job Overview

Job Type: Full-time
Location: Mexico, Mexico
Posted: March 02, 2026
Deadline: April 11, 2026