Bilingual L1 POS Support Specialist | Hybrid

A global technology company in Ciudad de México seeks a Level 1 POS Support Specialist to provide efficient customer support for Point of Sale systems. The role involves managing support tickets, troubleshooting issues, and collaborating with internal teams while maintaining comprehensive documentation. Candidates should have at least two years of experience in technical support, strong communication skills in both English and Spanish, and a customer-focused mindset. This position offers a hybrid work model post-training and requires availability for evening shifts.
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