Bilingual Licensing Support Analyst I

A leading global software company in Mexico seeks a User Support specialist to provide technical assistance regarding licensing issues. The role involves troubleshooting, user interaction logging, and proactive follow-up to maintain customer satisfaction. Candidates must be fluent in Spanish and English, possess 1-2 years of experience in technical support, and demonstrate strong communication and problem-solving skills. The position offers a competitive salary and a collaborative working environment.
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