Bilingual Medical Front Desk Receptionist (Colombia)

We are seeking a highly professional, friendly, and detail-oriented Medical Front Desk Receptionist to support a busy medical practice. This role requires someone with outstanding customer service skills, competent in handling both administrative and patient communication responsibilities.

The adecuado candidate must have excellent spoken English with a clear, neutral accent, strong communication skills, and the ability to quickly learn medical procedures and workflows in order to confidently educate and assist patients.

Responsibilities

• Professionally manage inbound and outbound patient communications with exceptional customer service
• Coordinate appointment scheduling, confirmations, and calendar management
• Accurately maintain and update patient records within EMR/EHR systems
• Perform insurance verification and obtain required pre-authorizations in a timely manner
• Process and coordinate referrals while ensuring conti...