Bilingual Medical Virtual Assistant

Job Title:
Bilingual Medical Virtual Assistant (Spanish-English) - Front Desk & Administrative Support

Job Code:
I-EPP

Position Type:
Full-Time

Work Hours:
8:00 AM - 5:00 PM EST (Eastern Standard Time)

Work Days:
Monday to Friday

Salary:
$6 - $8 per hour (depending on experience)

Workplace:
Remote

The client is a U.S.-based healthcare practice that provides physical therapy services, focused on delivering patient-centered care and a smooth, professional front-desk experience. The Medical Virtual Assistant will support daily administrative and front-desk operations while serving as a key point of contact for patients.

Key Responsibilities

• Greeting patients virtually and assisting with the check-in process. Conducting face-to-face patient interactions via tablet during check-in
• Collecting patient co-pays and deductibles and confirming patient details
• Answering inbound phone calls...