Bilingual Mortgage Solutions Manager

Mortgage Solutions Manager – responsibilities

The Mortgage Solutions Manager is responsible for providing peace of mind to clients and building loyalty by providing customized mortgage solutions and advice. You will manage the full journey of new mortgage acquisition, from lead to funding, focusing exclusively on new-to-bank mortgages, including purchase transactions, switches from other financial institutions, and new Home Equity Lines of Credit (HELOCs).

Key responsibilities

• Deliver a seamless, consultative experience that helps clients make informed decisions while driving business growth.
• Act as the primary point of contact for clients selecting Tangerine to support them on their home‑buying needs, guiding them through the end‑to‑end mortgage journey.
• Build and maintain strong relationships through disciplined sales‑development activities to deliver an exemplary mortgage advisory experience.
• Initiate every client...