Bilingual Operations Assistant

We are seeking an Executive Assistant (EA) to collaborate with the team in supporting customer service operations. This role focuses on customer onboarding and offboarding, customer correspondence, and administrative execution, applying high-level critical thinking to ensure workflows remain organized, agile, and efficient.

The EA supports daily operations by managing administrative details, maintaining seamless communication, and adhering to structured processes, ensuring a smooth experience for both customers and internal stakeholders.

Ideal Candidate Profile

A dependable, organized, and proactive executive assistant who thrives in a collaborative team environment. Comfortable managing client communications, coordinating administrative workflows, and thinking strategically to anticipate needs and resolve issues. Detail-oriented, communicative, and capable of managing multiple priorities with discretion.

Key Responsibilities

• Collaborate with ...