Bilingual Paralegal Assistant

The Personal Injury Intake Specialist is responsible for managing the initial contact with potential clients who have suffered personal injuries due to accidents, negligence, or misconduct. This role involves gathering essential information, assessing the viability of cases, and assisting clients with the intake process in English and Spanish. The Intake Specialist will ensure that all necessary documentation is completed and properly submitted while providing a positive and empathetic experience for individuals during a difficult time.

Job Responsibilities

• Handle incoming calls, emails, and online inquiries from potential clients.
• Gather detailed case information and input it into the Client's case management system.
• Perform initial case screenings based on the Client's criteria.
• Schedule consultations with attorneys as needed.
• Follow up with leads to ensure all necessary information is collected and address questions.