Bilingual Patient Care Coordinator

Job Title: Bilingual Patient Care Coordinator

Job Code:
MD-OOL

Position Type:
Full-Time

Working hours:
8:00 AM - 5:00 PM Eastern Standard Time, Monday - Friday

Salary Rate:
$6-$8

Job Responsibilities:

1. End-to-End Patient Scheduling & Care Coordination

• Manage the full scheduling lifecycle for patients requiring telehealth and in-person care.
• Schedule telehealth visits with internal physicians across 20+ medical specialties.
• Coordinate in-person services including MRI, X-ray, laboratory testing, and specialty clinic visits.
• Handle urgent and same-day scheduling based on clinical priority and physician direction.
• Support patients located across multiple U.S. states, ensuring appropriate regional coordination.
• Assess and sequence appointments correctly to avoid delays or inappropriate bookings.

2. Referral Management & External Provider Coordination

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