Bilingual Pension Service Agent at TELUS Health

Enhance your career with TELUS Health as a Bilingual Pension Customer Service Representative. This role emphasizes customer service fluency in both French and English to engage with plan members.
As part of a growing team, you will facilitate the administration of pension plans by addressing inquiries, utilizing industry software, and assisting in data management. Your professional communication and organizational abilities will be crucial in maintaining service standards and providing accurate responses. Training opportunities will equip you with necessary insights into pension processes.
Key Responsibilities:
• Handle member inquiries effectively via phone
• Log and process information from plan members
• Utilize internal software to maintain records
• Support team members with data-related tasks
• Uphold service quality and risk management policies
Requirements:
• Fluency in French and English is an absolute requirement
• Strong organizational and custo...