Bilingual SaaS Customer Success Rep - Hybrid Mérida

PowerFleet Inc. is seeking a proactive Bilingual Customer Service Representative (CSR) in Mérida, Yucatán. This role will be the primary contact for clients, ensuring seamless customer experience and driving product adoption throughout the client relationship.

The ideal candidate will have 2–4 years of experience in a customer-facing role, strong bilingual communication skills, and proficiency in Salesforce and Microsoft Office Suite. This hybrid position emphasizes customer engagement and operational excellence.