Home / Jobs / Bilingual Senior Manager, Retail Operations (English & Spanish)
Posted:
June 08, 2026
Location:
Toronto, Ontario, Canada

Job Description

What You’ll Do

:
  • Champion a client focused culture throughout their team to deepen client relationships and leverage broader Bank relationships, systems and knowledge.

  • Ensure standardized, client centric, efficient and scalable operating model, processes and standards are in place to enable our business partners’ success and deliver a superior client experience.

  • Interact & collaborate with Retail Operations Heads, Local Delivery Managers, International Business Lines, Global Transaction Banking Operations, local product teams, International Operations Teams and other IB Departments delivering expert advice and innovative solutions that contributes to the achievement of the bank’s goals.

  • Coordinate various strategic initiatives across International Operations’ footprint including planning, execution, communications & change management.

  • Work independently and as part of a cross-functional global team, refining and prioritizing...

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    Job Overview

    Job Type: Full-time
    Location: Toronto, Canada
    Posted: June 08, 2026
    Deadline: July 18, 2026