Bilingual Service Desk Analyst at Bank of Canada

Join the Bank of Canada as a Bilingual Service Desk Analyst for a 36-month contract. Leverage your expertise in Windows deployments, user support, and IT asset management.
As a Bilingual Service Desk Analyst, you will drive laptop refresh projects and support users in an enterprise environment. Your four years of IT experience and proficiency in Microsoft technologies are essential for ensuring seamless operating across devices. The role involves user orientation, troubleshooting, and secure data migration during laptop setups.
Key Responsibilities:
• Prepare and deploy laptops using Microsoft Managed Desktop
• Unbox and set up user workstations with laptops and peripherals
• Safely back up user data from legacy devices
• Update inventory systems with asset information
• Provide support during deployment, in-person or remotely
Requirements:
• University degree or college diploma in technology
• Minimum four years of IT experience required
• At least thr...