Bilingual Spanish-English Customer Disputes Specialist

A leading cryptocurrency exchange in Spain is looking for a customer service professional to mediate disputes within the P2P market and monitor transactions for fraud prevention. The ideal candidate will have 2-3 years of experience in customer service, excellent bilingual communication skills (English and Spanish), and a solid understanding of blockchain and crypto. This role involves ensuring a smooth customer experience and presenting feedback for product improvements. Competitive conditions apply.
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