Bilingual Sr. Account Manager - Canada

Job Purpose:

The bilingual (English-French) Senior Account Manager will work to achieve and exceed renewal and account extension targets, through the maintenance and expansion of relationships of assigned client accounts throughout the country of Canada market, and globally as required. The Sr. Account Manager will represent the entire range of company products and services to assigned clients, lead the client account planning cycle and ensure assigned clients’ needs, expectations and contractual obligations are met by company.

The Sr. Account Manager will collaborate with the various departments within the company group, including: Medical Services Operations, Assistance Center Operations, Clinic Operations, Regional General Management, Director of Assistance and Regional Medical Directors with the ultimate objective of maintaining a consistent approach and ensuring full compliance to clients’ standards & requirements.

Essential ...