Bilingual Success Advisor for Customers

Become a Bilingual Success Advisor at our Head Office, assisting clients with their needs in French and English until September 2025. Your communication skills are key to success!
In this customer-focused role, you will harness your verbal communication abilities to provide solutions and robust support on RESP inquiries. Engage with customers through various channels and ensure their experience is seamless. Take initiative in problem-solving, improve client interactions, and maintain a database for accurate service delivery within our Customer Success team.
Key Responsibilities:
• Deliver exceptional support and service to Embark customers
• Assess needs and recommend the best responses
• Offer expertise on RESP services and inquiries
• Promote self-serve options and resources
• Organize customer information meticulously
Requirements:
• At least one year of related customer service experience
• Fluency in both French and English
• Excellent verbal and w...