Bilingual Technical Support

RPM BPO
Full-time Medellín, Antioquia Other-General
Posted:
February 27, 2026
Location:
Medellín, Antioquia, Colombia

Job Description

**Please send HV in English**

Schedule:
Monday - Friday, 11am-7pm Eastern time (changes with daylight savings)

Location:
Medellín, 
on-site
 in our office on Milla de Oro. Remote is 
not
 an option.

Fluent English (written and spoken) is required for this position.

This is a great opportunity for someone who wants to gain experience with market-leading smart devices and get experience working with a Canada based global company.

We're looking for Technical Support Specialist to join our team. You will be working with a leading e-commerce brand who sells consumer and home electronics (IoT, smart home devices)

This is an 
in-office
 position.

As a Tech Support Specialist you will troubleshoot customers issues and solve them.

You will mainly handle complex technical escalations via Zendesk
(no incoming calls)

Job Responsibilities:

  • Resolve complex technical issues via email/ticket or pho...

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Job Overview

Job Type: Full-time
Location: Medellín, Colombia
Posted: February 27, 2026
Deadline: April 08, 2026