Bilingual Technical Support Representative - English-spanish (Bogotá)

Bilingual Technical Support Representative - English-Spanish

Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Bilingual Technical Support Representative - Spanish-English working in Bogota, Colombia, you’ll be a part of bringing humanity to business.

What You’ll Be Doing

• Bring your passion and love for technology to know what’s going on with the latest technology products and help customers
• Answer verbal and written incoming communications from customers
• Connect and resolve issues with customers using written communication only

What You Bring to the Role

• 2+ years of tech support and troubleshooting experience and/or a degree in IT/IS or a related field
• Excellent grammar, spelling, and written communication skills
• Strong computer skills
• Leadership, cognitive, and decision-making abilities
• Ability to recognize a...