Bilingual Virtual Assistant – Member Retention & Billing Support

Hyre is a fast-growing virtual assistant service company dedicated to providing exceptional support to our clients. We value innovation, efficiency, and a commitment to excellence. Join us and be part of a dynamic team that empowers businesses to thrive.

Role Overview

We are hiring a Bilingual Member Retention Specialist to proactively support members experiencing billing challenges and help keep their memberships active.

This role blends customer service, collections, and retention strategy . You will act as the bridge between members and their fitness journey — combining empathy, confidence, and problem-solving to help at-risk members stay committed to their health and wellness goals.

This is a part-time position (12 PM–4 PM US hours) with a clear pathway to full-time employment after a successful 90-day period.

What You’ll Do

• Contact members via phone, text, and email regarding ac...