Bill Payment & TopUps Specialist

Viamericas is a #1 ranked and licensed money transmitter offering international money transfer, bill payment, check processing and a variety of other services at thousands of agent locations across the United States, and 287,885locations in 95 countries. At Viamericas, our ultimate objective is to help immigrants succeed and improve their lives by providing the highest quality financial services. We are always seeking TOP TALENT – experienced individuals who embrace our core values of respect, innovation, integrity and impact.

The incumbent will meet the needs of our agents and customers in all aspects related to bill payment and phone top‑up products in order to boost their growth of our core product and money transfers.

Duties and responsibilities

• Service and support to our agents and customers on any issue involving bill payment and phone top‑up products, including assistance, clarifications, and complaints.
• Provide training to newly i...