Job Description
Our client, a SaaS platform that helps B2B companies manage subscription billing and revenue, is looking a Billing Analyst, joining a collaborative, customer-focused Finance team. This role ensures the accuracy and timeliness of customer billing and collections, supporting strong cash flow and a seamless client experience.
Working side-by-side with the A/R Accountant, the Billing Analyst maintains audit-ready records ,upholds compliance, and collaborates across Support, Sales, and Customer Success. The position operates extensively within the Maxio billing platform—the same system our customers use—ensuring operational excellence through first-hand product expertise.
Essential Duties & Responsibilities
● Manage customer communications via Zendesk, ensuring timely and professional responses to billing inquiries.
● Set up and maintain customer contacts, transactions, and invoicing schedules within the platform.
● Conduct daily transaction reviews to ...
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