Billing and Collection Analyst

The Billing and Collection Analyst is responsible for supporting the billing and collections functions of the company. This role involves preparing and issuing invoices, managing customer accounts, following up on outstanding payments, and providing administrative support to the finance team. The ideal candidate is detail-oriented, has strong communication skills, and is proficient in financial software and data entry.

Key Responsibilities:

● Collections:

• Monitor customer accounts for overdue payments and initiate collection activities.
• Contact customers via phone, email, or mail to follow up on outstanding invoices.
• Negotiate payment plans with customers when necessary.
• Record and reconcile payments received with invoices.
• Prepare and send out payment reminders and statements to customers.

● Account Management:

• Maintain accurate and up-to-date records of all billing and collection activities.