billing & collection specialist

ROLES AND RESPONSIBILITIES:

Generate and distribute customer statements, aging reports, and other billing-related documents regularly to ensure accurate and timely billing processes.

Maintain meticulous records of all communications and correspondence with clients regarding overdue accounts, payment arrangements, and any disputes encountered during the collection process.

Investigate and resolve disputes or discrepancies related to outstanding balances, collaborating closely with internal teams and clients to achieve mutually satisfactory resolutions.

Accurately prepare and process invoices in accordance with company policies and procedures, ensuring compliance with billing regulations.

Review customer contracts, purchase orders, and related documentation to verify billing accuracy and promptly address any discrepancies.

Prepare comprehensive reports on accounts receivable aging, collections activities, and notable issues or trends imp...