Billing Customer Support Associate

Job Title: Billing Customer Support Associate (US Bakeshop Account)

Company Description

Zen Business Solutions Inc. is a Philippine-based outsourcing company that provides high-quality accounting, finance, and customer support professionals to US-based clients. We deliver reliable, efficient, and client-focused solutions while fostering a professional and growth-oriented remote work environment.

Employment Type

Independent Contractor | Work From Home

Job Summary

The Billing Customer Support Associate will support a US-based bakeshop by assisting customers with billing inquiries related to orders, invoices, payments, refunds, and account concerns. This role requires a customer-friendly approach, accuracy in handling transactions, and the ability to resolve billing issues efficiently in a retail and food service environment.

Work Schedule

• GY Shift: 12:00 AM – 9:00 AM (Manila Time)
• Work Days: Wednesday to Sunday