Billing Customer Support

Job Description:

We are looking for a competent Billing Officer to undertake a variety of financial and non-financial tasks in order to help guarantee the company's revenues. You will handle the processing of incoming payments along with the issuing of necessary paperwork.

Job Title: Billing Officer

Job Type: Full-time

Supervisor/Manager: Billing Team Leader

Main Duties and Responsibilities:

• Generate / Action Daily Activity Reports
• Handles Inbound and Outbound / Transferred calls
• Account Management - Keep records of customer interactions, process customer accounts, file documents and ensure customer details are updated accurately.
• Monitors Invoice Run reports and action necessary accounts
• Ensure all customers are billed in a timely and efficient manner
• Send out Notifications to customers for payments, overdue invoices, raising service orders etc.
• Ensure all clients remain informed on...