Billing Specialist II

Overview

The Billing Specialist II is responsible for supporting the billing operations within Commercial Order to Cash Operations department. This role involves assisting with the accurate and timely processing of billing tasks, resolving billing discrepancies, and maintaining billing records. The Billing Specialist will work closely with senior team members to learn and implement best practices in billing processes, contributing to the overall efficiency and effectiveness of the finance team. This position is essential for ensuring smooth billing operations and providing excellent service to internal and external stakeholders.

Responsibilities

• Manage Sonar billing ticketing system and respond to customer inbound emails.
• Post daily customer payments:
• Prepare network installation invoices in QuickBooks.
• Set up of new customer accounts in Sonar billing system.
• Handle complex billing issues and...