Billing Specialist

Job Summary:

The Billing Specialist is responsible in supporting billing operations by managing service agreements, processing invoices, and maintaining accurate billing records. This role ensures timely and accurate invoicing while supporting customer billing inquiries using ConnectWise and related financial systems.

Job Description:

• Completes monthly billing for recurring service agreements.

• Processes project-based, time-and-material, and service billing as required.

• Creates, updates, and maintains customer contracts and billing agreements.

• Enters and maintains agreement and billing data in ConnectWise.

• Creates projects and service tickets related to agreements and addendums.

• Supports the resolution of customer billing-related tickets and inquiries.

• Collaborates with internal teams to ensure billing accuracy and completeness.

• Performs related billing tasks and spec...