Linde Saude

Billing Supervisor - German Speaker (m/f/d)

Porto, Portugal | req28845

What you will enjoy doing

• You will be leading the transfer and centralization of processes/tasks
• Additionally, you will be responsible for the team management, focus audit on agents' performance, 1:1 conversations and follow-ups
• Moreover you will do KPI's analysis and reporting of results
• You will do daily preparation of reports based on KPI's: daily, weekly, monthly, quarterly and annual
• You will be able to create and maintain internal wo...