Billings & Payments Support- Amazon Shipping, Amazon Shipping

A transportation representative acts as the primary interface between Amazon, seller and our delivery partners. Associates are expected to identify concerns and work on troubleshooting delivery partner/seller issues and provide process improvement suggestions.

Key job responsibilities
Key job responsibilities
Effectively communicate in a clear and professional manner at all times.
Provides/ expedites prompt and efficient service to Amazon sellers/ delivery partners.
Effectively manage sensitive cases by reporting up the escalation matrix.
Demonstrate excellent time-management skills.
Maintains or exceeds targeted performance metrics.
Actively seek solutions through logical reasoning and identify trends to suggest process improvements.

BASIC QUALIFICATIONS

- Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or a related field

PREFERRED QUALIFICATIONS

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