宾客服务经理

Monitor guest relations’ personnel to ensure maximum guest satisfaction through personal recognition and prompt cordial attention from arrival through departure
监督客户关系部工作人员，以确保来宾始终得到礼貌接待及充分的注意和重视，由此实现最大的客人满意度
Monitor guest relations personnel to ensure Priority Club members consistently receive all benefits, repeat guests and other VIP’s receive special recognition and service
监督客户关系部人员的工作，以确保优悦会会员始终得到全部优惠，常客和其它贵宾也得到特别关照
Inspects all VIP rooms prior to arrival
在贵宾到达前对贵宾房进行检查
Greet VIP guests personally
亲自迎接贵宾
Liaise with other departments and necessary outside contracts to ensure excellent service delivery
与其它部门和必要的外部承包商联系，以确保提供高质量的服务
Oversee maintenance of efficient repeat guest history system
对高效的常客客史档案系统维护实施监管
Promote Inter-Hotel sales and in-house facilities
促进店际销售及完善内部设施
Perform such functions as to include but not be limited to:
行使下列功能，包括但不仅限于：
Priority Club and regular guest welcome letters
向优悦会会员和常客致欢迎信
Solicitation of Prior...