Bioprocess Field Service Engineer

Eppendorf
Full time Japan, Tokyo Engineers
Posted:
June 11, 2026
Location:
Japan, Tokyo, Japan

Job Description

Your challenges

  • Service Support: Deliver comprehensive service support for Bioprocess products across the region, ensuring high levels of customer satisfaction and timely execution of service tasks
  • Strategy Development: Collaborate with the Head of Service to develop strategies that boost the visibility and sales of bioprocess service products, enhancing customer value.
  • Training: Conduct regular basic training sessions for customers and dealer/distributor engineers to ensure top-tier service capabilities.
  • Technical Expertise: Provide expert advice and troubleshoot technical issues related to bioreactor equipment, instrumentation, and automation in bioprocess technology products.
  • Liaison: Maintain coordination with US and EU headquarters to report and track issues in the Japan region, ensuring effective communication and resolution.
    Communication: Oversee interactions with regional service managers, heads, and dealers concerni...
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    Job Overview

    Job Type: Full time
    Location: Japan, Japan
    Posted: June 11, 2026
    Deadline: July 21, 2026