BITTS Atlantic Customer Service Leadership

Join BITTS Atlantic as a Customer Service Supervisor in Dartmouth, NS, focusing on team leadership and performance management in a permanent, full-time role.
The Customer Service Supervisor will oversee daily activities at BITTS Atlantic Testing Services’ location in Dartmouth. You will coordinate schedules, conduct performance evaluations, and ensure tasks are performed efficiently among team members. Your leadership will be crucial in maintaining high-quality service standards.
Key Responsibilities:
• Coordinate inter-departmental activities for optimal performance
• Set work schedules and operational procedures
• Prepare reports reflecting team performance
• Conduct employee performance reviews consistently
• Assign and oversee the completion of work tasks
Requirements:
• Experience in leadership roles preferred
• Must work entirely at the Dartmouth facility
• Adaptability to fast-paced work conditions
• Strong organizational and management skills...