Boat Service Specilaist

**_POSITION SUMMARY:_**

The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for their boat, motor, trailer or ATV/UTV and at times assist with the sale of parts and accessories.

**_ESSENTIAL FUNCTIONS:_**

+ Supports a strong commitment to world class customer service to ensure a pleasant and productive shopping experience for all customers.
+ Greets all new unit delivery, service, warranty and parts customers in a friendly, prompt and efficient manner.
+ Answers service, warranty and parts questions over the phone and in person.
+ Assists Receiving Department with the unloading, inspection and VIN verification of new units being delivered to the dealership by the manufacturer.
+ Affixes bar code labels to units received and updates lot location in IDS.
+ ...