Job Description
About the role
Hail Transport Inc. is seeking a dedicated and customer-focused Customer Relation Staff to join our team in Angeles City, Pampanga. As a Customer Relation Staff member, you will be providing high-quality customer service to our clients, handling inquiries and ensuring a positive experience for all our customers. The role is a full-time position with opportunities for growth and development within the company. You will be responsible for on-the-ground frontline work in promoting and facilitating the use of the HAIL ride-hailing app. This role involves assisting passengers and TNVS drivers with bookings, promoting app registration through flyers and engagement, and ensuring users have a smooth and informed experience at designated booths or locations.
*This is an URGENT position
Key Responsibilities:
Customer Booking Assistance
- Assist walk-in passengers in booking rides through the app
- Guide new users on how to use the a...
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